Refined through years of diligent work and experience, our process is streamlined and effective: we want to connect with you to create a beautiful, functional space that can be enjoyed for many years to come and make the experience of a home renovation project as painless as possible.
THE FIRST STEP is to contact us and after a brief phone call to make sure we are a good fit for your project in terms of location and budget, we will set an appointment to meet in your home to discuss your ideas for the project. It is vital that all homeowners be present; I want to hear everyone’s thoughts about what the finished space would look and feel like. We’ll exchange ideas about how we can achieve the overall vision for your project. We can also discuss some price ranges that your project may fall into.
After this meeting, I will sit down with my design team to talk about the scope and breadth of your project and we’ll determine the cost of the design contract. The deliverable of a design contract generally consists of input from our interior designer, drawings for your existing space, a new proposed floor plan, cabinet plans and elevations, electrical plan, tile plan and all of the selections (plumbing and electrical fixtures, granite, tile, cabinets), along with a detailed and thorough construction contract. All of this is very comprehensive so that we know exactly what it will cost to execute your specific project based on the items selected and the plans drawn.
Once you have accepted our design contract proposal, we will schedule our initial design meeting. Our design team will meet with you in your home to begin the process of designing your project. This very collaborative phase runs on two tracks at the same time. We set up a Pinterest board to begin the process of selecting all the various finishes, fixtures and selections that will be a part of your project. While you collaborate with the design team on Pinterest, we begin the process of drawing all the plans needed to help you see your project as well as what we need to prepare the construction contract. Using JoinMe, our design assistant is able to literally walk you through 3D views of your room (s), or the drawings on her computer screen, while you are on a secure web site with no downloads required.
After each phase of the drawings discussed, we make the required updates and continue moving forward toward our goal of complete and accurate drawings. The completed design contract will be similar to the examples above and very comprehensive. It will be delivered via email to you and after your review, we will schedule a time to go over it line by line so that we are all on the same page and make whatever necessary changes to meet budget requirements.
Once we have an accurate Design Contract, we get your project scheduled and 1-2 weeks before we begin we meet for a preconstruction meeting. We discuss all the logistics of having us in your home, where we will enter and exit, where the dumpster will be located, invoicing, change orders and all the little details that make each project go smoothly.
Throughout this time, we promise to maintain effective lines of communication. If our construction team is coming to your house that day, you will be informed. If there are any delays, you will be informed. We want this project to be easy for you; we don’t want to add any unnecessary stresses to an already stressful undertaking.
Because of our commitment to excellence, you should never have to worry about the quality of work being done in your home. It's our job to manage your project, not yours. We use the correct craftsmen for each phase of the work, some of whom we have worked with for over a decade. We guarantee the same level of genuine craftsmanship through every phase of construction.
Just because your home is finished doesn’t mean our relationship is. We will provide you with a manual containing all manufacturer’s warranties and, most importantly, well after your project is completed, John Rogers Renovations will be there for you. We have confidence in the quality of our work so you can rest assured that we’ll be available to ensure your continued satisfaction with your new Custom Remodeled home. We are so confident in our work that we provide a 3-year warranty that far exceeds industry standards.
WARRANTY: All work comes with manufacturer’s warranty as well as our industry-leading 3-year warranty covering workmanship. Included in this warranty is one visit after 12 months to remedy any expansion and contracting issues. We will caulk, touch up drywall, and touch up paint at no charge. However, if you ever find something done incorrectly, we will repair or replace the item in question at no charge for as long as you own your home.
Call 770-327-1299 today to schedule a complementary in-home consultation.